Original topic:

App download & installation gets slow on play store despite having fast internet

(Topic created on: 07-04-2021 07:33 PM)
1125 Views
yogi00007
Active Level 1
Options
Galaxy S
I have been facing slowness in the app download and installation from Google play store on my Galaxy S20 FE 5G. Download speed goes as low as 400KB/s even when my internet support speed of 10MB/s. For some apps it is fast while others take more time. In some cases it will be fast initially then gradually go down. Never faced such issue on my old OnePlus device. App installation also take a lot of time even for small apps from the google play store. I am on OneUi 3.1 with June security patch. 
#S20FE5G
10 Comments
dsaikat127
Active Level 4
Galaxy S
No such issues here
0 Likes
yehdj
Active Level 6
Galaxy S
In a52 download speed is good but installing is slow
0 Likes
Galaxy S
Installation has nothing to do with network speed.
0 Likes
yogi00007
Active Level 1
Galaxy S
Agreed
0 Likes
Galaxy S
I too hav the same device. But didnt faced this issue. Have u enabled the antivirus?
0 Likes
yogi00007
Active Level 1
Galaxy S
I had enabled but even after resetting it to defaut it is still the same.
0 Likes
Galaxy S
Han bhai 😂
Jo log nahin jante link par click karte hain, unka khel Khatam
yogi00007
Active Level 1
Galaxy S
Report the link
0 Likes
cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

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Warm Regards,
Samsung Customer Support