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Original topic:

Anyone getting black dot (dead pixels) in S20 plus ?

(Topic created on: 10-06-2021 03:34 PM)
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jishnntp
Active Level 4
Options
Galaxy S

image
Dead pixel appeared on s20+

I purchased my s20+ 8 months ago, I've been using it with my utmost care since this is my first premium range handset. Since yesterday, I noticed a small tiny black dot around the curved screen. I checked it with my local mobile repair service associate, they are saying it's dead pixel and it's common among galaxy S series users.

Does the 12 months warranty provided by samsung on purchase covers this issue ?

P.S: this seems more like manufacturing defect rather than user mishandling. 
18 Comments
Tan98
Active Level 9
Galaxy S
Visit service center
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jishnntp
Active Level 4
Galaxy S
I don't have a Samsung Care+ protection pack. It's been 8 months and I believe you have to buy a care+ package within 30 days of purchase.
Anonymous
Not applicable
Galaxy S
Oh!
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sammy25
Active Level 9
Galaxy S
I got the same dot in top left side of my s10+ , its a dead pixel .
Though my device is almost 3 years old so expected in my device but not in s20.
Samsung must improve its display quality standards
jishnntp
Active Level 4
Galaxy S
Yeh, true.
I haven't even used this that much and getting dead pixels at this stage is kinda disappointing.
Samsung must improve atleast for the price they are charging us.
sammy25
Active Level 9
Galaxy S
I would say you raise the complaint at highest level.
jishnntp
Active Level 4
Galaxy S
Highest level ?
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sammy25
Active Level 9
Galaxy S
Customer care, consumer forum, different social media platforms, etc. Its just a phrase of saying that you should complain about it with Authority .
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