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12-21-2024 11:29 AM in
Galaxy S- Mark as New
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12-22-2024 12:22 AM in
Galaxy SYes, there have been reports of battery draining issues after the November and December updates for the Samsung Galaxy S23 Ultra. Some users have noticed a faster battery drain following these updates.
If you're experiencing this issue, here are a few steps you can try to improve battery life:
Reduce Screen Brightness: Lower the screen brightness or use auto-brightness mode.
Turn Off Unnecessary Services: Disable Bluetooth, Wi-Fi, or GPS when not in use.
Close Background Apps: Ensure that apps running in the background are closed.
Update Software: Make sure your device is running the latest software version.
Disable Power-Hungry Apps: Identify and disable or uninstall apps that consume a lot of power.
Clear Cache and Data: Clear the cache and data of problematic apps.
Check for Malware: Ensure your device is free from malware.
If these steps don't help, it might be worth contacting Samsung support for further assistance. They can provide more specific troubleshooting steps for your device.
If your question has been answered, please press the "Accept as Solution". You will find in three dots to the right of my comment.
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12-22-2024 12:31 AM in
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12-22-2024 12:33 AM in
Galaxy SMaybe they note the issue and fix it in any patch or new update. Let us wait and see.
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12-22-2024 12:39 AM in
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12-22-2024 12:46 AM in
Galaxy SIf your question has been answered, please press the "Accept as Solution". You will find in three dots to the right of my comment.
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12-23-2024 09:00 AM in
Galaxy SHello, we understand how frustrating it is when your battery drains fast. To address the battery drain concern, we recommend performing additional troubleshooting steps to identify the root cause of the issue. These steps may include:
1. Update Software: Ensure that your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:
- Step 1: Go to Settings > Software update.
- Step 2: Tap on Download and install.
- Step 3: Follow the on-screen instructions.
2. Setup Phase: Your new phone’s battery may initially drain faster as you set up applications and features. This is part of the setup phase, and background operations are optimized during this time. Allow a few days for all background operations and syncing to complete.
3. 5G Service Impact: While connected to a 5G network, your phone may consume more battery than usual due to the high-speed processing of large-capacity data. Consider optimizing overall usage and adjusting background usage limits.
4. Optimization Steps:
- Open Settings > Battery and device care > Optimize now.
- Adjust Background usage limits: Settings > Battery and device care > Battery > Background usage limits.
5. Use adaptive battery: Settings > Battery and device care > More battery settings > Adaptive battery.
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12-23-2024 09:16 AM in
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01-03-2025 03:43 PM in
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12-24-2024 06:44 AM in
Galaxy S