Any app trying to access camera is crashing

[amritpal2489]

Any app such as truecaller or paytm when try to access the camera of the phone like for scanning qr code crashes. The phone and app is updated to latest version

[ChakhnaChor]

Other apps like WhatsApp, Instagram, snapchat are working fine or not??
If yes then its probably because of the buggy Truecaller or paytm app, coz I faced the same issue earlier. But after updating both the apps the problem was solved.

[amritpal2489]

apps are updated to latest version and are working fine on other handsets like oneplus motorola and even other samsung galaxy devices

[admin_]

Thank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).

[amritpal2489]

already done

[amritpal2489]

no solution yet