Original topic:

Android system keeps on stopping pops up on the screen. On S24 ultra

(Topic created on: 06-11-2024 08:42 PM)
787 Views
MuMoni
Active Level 2
Options
Galaxy S

image

Kindly fix the issue.
3 Comments
Umangmathur
Expert Level 5
Galaxy S
Try factory resetting your device
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.

Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, kindly report the problems using a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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MuMoni
Active Level 2
Galaxy S
Its keep on poping up even after resetting the settings.
Rectify the situation in next update.
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