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02-01-2021 10:59 PM in
Galaxy S- Mark as New
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02-01-2021 11:01 PM in
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02-01-2021 11:11 PM in
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02-01-2021 11:30 PM (Last edited 02-01-2021 11:31 PM ) in
Galaxy SFirst, visit this website and download Smart Switch PC for Windows or macOS, depending on what you use:
https://www.samsung.com/in/support/smart-switch/
Then, go visit this Galaxy store link and install Smart Switch mobile on your phone:
http://apps.samsung.com/appquery/appDetail.as?appId=com.sec.android.easyMover
Now, open Smart Switch mobile and set things up as shown on screen. Then, install Smart Switch PC WITHOUT connecting your phone because otherwise the drivers won't install and you will get errors. After installation is complete, go ahead and open Smart Switch PC and connect your phone. Allow access on your phone if a prompt appears. Else your phone will pop up in front of your screen.
There, click on the down arrow beside the name of your phone and at the bottom, it will show whether an update is available or not. If not, then it will show "software upto date".
If an update is available, take a backup using Smart Switch and download and install the update after that. (Its not compulsary to do this step, but it's always a good idea to take a backup just in case).
That's it! Enjoy! If you face any issues, just reply to my comment here and I will help you. 😊
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02-01-2021 11:43 PM in
Galaxy S- Mark as New
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02-03-2021 02:34 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support