Original topic:

Amazon prime video content not playing on my Galaxy s10 lite.

(Topic created on: 09-21-2020 11:56 AM)
1360 Views
Sandydas
Active Level 2
Options
Galaxy S
Hi, I cannot seem to get Amazon prime video working on my galaxy s10 lite. I have tried all the suggested recommendations like clearing cache, restarting phone, reinstalling/updating the app but the problem still persists. The video keeps getting stuck intermittently. 
There is no wifi issues as other phones connected to the same wifi do not have any issues.
Any suggestions will be helpful.
31 Comments
Savannah
Active Level 9
Galaxy S
same issue facing
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Galaxy S
This issue is with amazon itself, and one user claimed that he contacted to Amazon regarding this and Amazon Said they know about this issue and they are working on it.

Hope it will be solved soon.

If this solved your query "Accept as solution" will be appreciated.
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Sandydas
Active Level 2
Galaxy S
Thanks, let me contact Amazon prime and check.
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AshwinPrabhu
Beginner Level 2
Galaxy S
This is not Amazon Prime issue. This is Samsung update issue
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rajkm008
Active Level 10
Galaxy S
didi u shared your Amazon prime id with others & devices like laptops, phones?
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rajkm008
Active Level 10
Galaxy S
Amazon prime supports only two devices can stream same time, i think that's reason you're unable to watch the Amazon prime properly
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Sandydas
Active Level 2
Galaxy S
Thanks. yes I have shared with other devices but I was using it only on one device at one time while testing.
0 Likes
Galaxy S
Update Issue. Wait for the next update.
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Sandydas
Active Level 2
Galaxy S
Thanks
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