Amazon Prime Video Playback Bug on S10 Lite

[SyedAbdulHaseeb]

Amazon Prime Video Playback is hampered on Samsung S10Lite post OneUI 2.5 September Update.

It will make the video to get freezed or out of sync between Audio - Video or Seek back and forth while playing any video. 

Only way to make it play is to compromise on the Video Quality Playback (No HDR or 4K ), With Disabling of Use Hardware Acceleration Option. 

This is really wierd never we have faced this issue on the Prime Application. 

Kindly look into this on Priority and provide us with an solution. 

Error Reported on Samsung Memebers App with Device Logs.

Regards, 

[TimonN]

Some people have reported that issue is solved for them after latest update from Samsung AND also updating Amazon Prime Video app.

[SyedAbdulHaseeb]

you mean October Patch?

[TimonN]

Check reply in this post.

https://r2.community.samsung.com/t5/Others/app-clash-during-playing-amazon-prime-video/td-p/5662007

[SyedAbdulHaseeb]

Replied, Have a check.

[TimonN]

ok

[SyedAbdulHaseeb]

Good Sign towards Issue Analysis.

[Anonymous]

Issue will be resolved in October patch I guess.

[SyedAbdulHaseeb]

Great Thanks Buddy.

[palaktulsyan]

i am also havinh same issue