Original topic:

Always on display

(Topic created on: 07-13-2024 01:21 PM)
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heartbt
Active Level 3
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Galaxy S
I found my s24 ultra AOD is not moving on the screen,it's always fixed in one place, & I am worried about pixels burning issue,so why I put it off, does anyone facing same issue? 
12 Comments
vinayshah
Expert Level 3
Galaxy S
Mine keeps moving a little i can feel that and also I've seen it getting refreshed.
heartbt
Active Level 3
Galaxy S
But my one not!
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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