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08-21-2023 01:42 PM in
Galaxy SDear Samsung member,
Greetings from Samsung customer support.
We acknowledge your query. Please follow the easy troubleshooting steps which might help to solve the issue.
Go to Settings > Lock screen > Always On Display, make sure you've turned it on/off, and confirm the option you've chosen.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
