Original topic:

After updates, my Samsung Galaxy S23 Plus phone camera is disgusting

(Topic created on: 04-25-2024 03:53 AM)
137 Views
AlaminMiah
Active Level 1
Options
Galaxy S
New phone camera photo 

image

After update phone camera photo 


image








7 Comments
Galaxy S
It could be because of the new AI features and patches.
AlaminMiah
Active Level 1
Galaxy S
I think Without AI features is so better than now
Galaxy S
I will do a bit of research to see if there's a safe way to uninstall the camera AI features.
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Zammi
Active Level 9
Galaxy S
Have you reset the camera settings?
AlaminMiah
Active Level 1
Galaxy S
Yes so many times
AlaminMiah
Active Level 1
Galaxy S
This is not the first time, I have realised that whenever I change my phone then after a few months use experience changes. I think I should change Android to iOS.
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Samsung_specialist
Community Manager
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Galaxy S

Try clearing the cache of the Camera App by navigating to Settings > Apps > Select Camera App > Tap Storage > Clear Cache.

Additionally, attempt to reboot the phone using a soft reboot or force restart. You can force restart by pressing and holding the Volume Down and Power keys for 7 to 10 seconds.

If the issue persists, try running Safe Mode on your phone by following these steps:
1. Power off the phone.
2. Power on the phone; when the Galaxy logo displays, press and hold the Volume Down button.
3. 'Safe Mode' will appear in the bottom left corner of the screen.
4. To exit Safe Mode, simply restart the phone. Upon reboot, it will no longer be in Safe Mode.

If the problem persists after trying these steps, please send us an Error Report by following the steps below:

1. Head to the Members app.
2. Select Get Help > Error Report.
3. Tap 'OK' to send System Log Data.
4. Choose the symptom and include as much detail as possible.

To ensure that your logs accurately reflect the issue you're experiencing, please submit your report within 5 minutes of encountering the problem. Our engineers will then investigate and provide you with a solution via the Members app.

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