Original topic:

After update one ui 4.1 my device getting lag and overheating while using app.

(Topic created on: 04-12-2022 04:34 PM)
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tarun_Mahla
Beginner Level 4
Options
Galaxy S


7 Comments
user963
Expert Level 4
Galaxy S
https://youtu.be/H2bwN_35Fp0



If you like my answer click on 3 dots and accept my solution
ArpitV
Active Level 7
Galaxy S
Factory reset is must after update. Because installation files cause lag.
Sid_Karna
Expert Level 5
Galaxy S
I didn't factory reset. I just cleared cache partition and everything is fine.
ArpitV
Active Level 7
Galaxy S
Oh.
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JS20Plus
Active Level 6
Galaxy S
How to clear cache partition? Because after the update im facing battery drain issue in my S20+
Sid_Karna
Expert Level 5
Galaxy S
Steps to perform.

1) Turn off the device.

(Connect with type C cable and connect with pc/laptop or type c earphone only for Android 11 or above)
...........OR.......
IF YOU HAVE ANOTHER MOBILE THEN CONNECT WITH CABLE WHETHER IT IS TYPE C TO TYPE C OR MICRO USB PORT take help of otg connector to connect with other mobile.

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.
cs_member8
Moderator
Moderator
Options
Galaxy S


Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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