Original topic:

After update its showing device doesnot support 5g

(Topic created on: 11-17-2022 08:35 AM)
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MAHESH1992c
Active Level 8
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Galaxy S
Hi i am using samsung s21 plus 5g till update shown as device ok software nesd to update now its showinv device does not support 5g

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5 Comments
ranjitgrg
Beginner Level 2
Galaxy S
FIGHT FOR TRUTH N PEACE.
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ranjitgrg
Beginner Level 2
Galaxy S
FIGHT FOR TRUTH N PEACE
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vinayshah
Active Level 10
Galaxy S
5G may not be available in your area. This happened to me as well.
Post OneUI5 update, I was not able to access 5G for 3-4 days and all of a sudden it started accessing 5G on Airtel. Airtel exec said "your area has gone live 5G today only" that's why the delay.
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MAHESH1992c
Active Level 8
Galaxy S
Thanks for the information
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologies for the same. Samsung is working rigorously to release Software Updates on all eligible devices. Most of the 5G devices will get a Software Update to Enable 5G Services soon updated in our Media communications too. Please stay tunes for the update.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support.

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