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Beginner Level 2

After the recent mobile update the frame drops is every pubg game I play on my s20+. The performance was seamlessly smooth until yesterday. After the today's software update my mobile lags when playing pubg.

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Active Level 6
restart the device 2 times in 10 mins and then try the game again
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Tried multiple times but still the same issue.
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Active Level 5

Try turning off game optimisation service

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Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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