Original topic:

After April update for S21FE has anyone experienced screen freeze for front cam

(Topic created on: 05-09-2023 10:53 PM)
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SamSeb
Active Level 1
Options
Galaxy S
The issue which i am facing is when I open my camera app to take selfie using my s21 fe front camera, the screen freezes but when I toggle the rear cam it's working perfectly. Hasanyone experienced the same? Please address the same.
5 Comments
RaoShabHR
Active Level 3
Galaxy S
Yes
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SamSeb
Active Level 1
Galaxy S
Are you experiencing it when you open front camera in WhatsApp and insta other than the native camera app
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SamSeb
Active Level 1
Galaxy S
Thank you for the suggestion. But this issue is happening for all the apps which uses camera for eg, WhatsApp as well insta not only for the camera app
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Skn30
Active Level 3
Galaxy S
Yup i have this issue before the update
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cs-member11
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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