Original topic:

Adapter issue

(Topic created on: 09-04-2023 10:53 AM)
357 Views
Drhrishi
Active Level 3
Options
Galaxy S
I'm having s22 ultra. Recently my 45w charger was stopped workin, so I've bought new one but the new adaptor is taking longer time as compare to previous one for getting 100 %. Also it didn't show as fast charging on screen. (I've used 25w adaptor (not Samsung) for some days before buying new one).
5 Comments
abhinavkrpcse
Active Level 7
Galaxy S
Ideally it should have shown, contact service center.
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Drhrishi
Active Level 3
Galaxy S
It's brand new
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shivmgor
Active Level 10
Galaxy S
Ye ek issue to he ki 25w charger se 15w fast charging nahi ho rha also my 45w charger not working
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Martii
Active Level 3
Galaxy S
Did you checked the cable?? When you using 25w charger does it showed fast charging or super fast charging if yes check the adapter may have the problem even it is new. I have changed 2 time 45w charger due to manufacturing defects.
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, We request you kindly visit the service center for a physical inspection of your device. So that they can check the exact issue with the device and fix it at the earliest.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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