Original topic:

About SECURE FOLDER Not working

(Topic created on: 01-14-2020 01:46 AM)
174 Views
skawade66
Active Level 3
Options
Galaxy S
Dear Samsung, 

I have notice that my secure folder not working while i want to use it.. when i open it to used , and put password then application will be automatically crash and jump on home screen directly. This error happens again and agin but application doesn't open. Kindly fix it. Otherwise i need to choose beeter option. Im using samsung mobile from 15 to 18 years. Dont break our trust. We love samsung and always love in future. So please need help as soon as possible.
9 Comments
Anonymous
Not applicable
Galaxy S
once reset secure folder and try
Anonymous
Not applicable
Galaxy S
apps.....system apps......secure folder......reset it ....try pattern instead of pin ......check
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skawade66
Active Level 3
Galaxy S
i have already try this method much more time.
Anonymous
Not applicable
Galaxy S
then may be software glitches....because many days ago I faced same issue in my old device note 3
Anonymous
Not applicable
Galaxy S
I think factory reset may solve this issue...but you have to take backup
jay77277
Active Level 7
Galaxy S
try to....clear cache and clear data...
skawade66
Active Level 3
Galaxy S
i have try all basuc step
Gurmeet1
Expert Level 4
Galaxy S
install other versions of apk from sammobile
0 Likes
TechChic
Active Level 6
Galaxy S

Try reaching out to the customer care/tech team via feedback section.

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