Abnormal Battery Loss in S10

[Keshav21]

My phone is losing a significant amount of battery during the screen turned off (means when I am not using it)...even when internet, wifi etc. All are disabled.

It is happening only in the daytime, it loses normal battery overnight. 

[Admín]

very sad

[ameerrok]

Try factory reset, but before you don't, try resetting settings. Is your phone processor like Qualcomm or Xenos

[Keshav21]

I am in India , so it is Exynos obviously.
btw I have done factory reset and flash update also...still didn't make any difference

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support