Check Network Connection: Even though your network seems fine, try switching between Wi-Fi and mobile data to see if the issue persists.
Restart Your Device: Sometimes, a simple restart can resolve minor software glitches. Turn off your device, wait a few seconds, and then turn it back on.
Clear Cache: Clear the cache of the Samsung Keyboard app. Go to "Settings" > "Apps" > "Samsung Keyboard" > "Storage" > "Clear cache."
Update Software: Ensure that your device is running the latest software version. Go to "Settings" > "Software update" > "Download and install."
Then, go to Galaxy AI Settings > Advanced Intelligence, ensure it is activated, and make sure the option "Process data only on device" is disabled.
If the problem persists after trying these steps, Please send us an Error Report by following the steps below:
1. Launch Samsung Members app.
2. Tap on Support, scroll down the screen and select Error Reports (Feedback).
3. Choose a Category below.
4. Make Sure That Send System Log Data is selected to help resolve your questions quickly and describe your problem in detail.
5. Change the Frequency to Whichever You Prefer.
6. You Will Get a Response Notification Shortly from Samsung.
To ensure that your logs accurately reflect the issue you're experiencing, please submit your report within 5 minutes of encountering the problem. Our engineers will then investigate and provide you with a solution via the Members app.
