90% solve my problem

[syedhamid1]

S24 series have call problem when "some body call me or i call some body my voice is not going" "other person voice coming clearly"

Voice problem occue every time

Solution is that "I try this method solve my problem 90%"

I used S24 ultra 5 days i turn off "wifi" only use sim data & "turn off wifi calling" then my problem slove 90% 

When i open wifi the problem occue again & again

But i requst samsung to solve this problem 100%

[MOQBALI]

👍

[Samsung_specialist]

We sincerely apologize for the inconvenience that you are experiencing. Before you try the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. You can update your device's software with the following steps:
Go to Settings > Software update.
Tap on Download and install.
Follow the on-screen instructions.

Try below steps:

1. Maximise the In-call volume
2. Restart your device
3. Start your device in Safe mode
4. Turn off Wi-Fi Calling
5. Check if “Mute all sounds” is off
6. Check that your SIM card is in a good shape
7. Perform a Factory data reset on your device