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Active Level 3
Anybody else facing this issue?
The focusing isn't happening properly, it does sometimes and vice versa. 

Even if you try to lock the focus it still doesn't work.

What can be done for this? 
6 Comments
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Active Level 6
yes i am also facing this issue
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Active Level 5
yes because in 64mp it isn't on the primary lense. it switches to the other zoom lense..which is not as good as the primary 12mp camera. so it's always better to click in 3:4 of 12mp
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Active Level 3
I know what you're saying. What I'm trying to say is, this isn't right. And a bug fix should be made available for this.
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Active Level 5
yesss might come
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Active Level 10
which one sud i go for??
S20 or iphone 11
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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