5g issue

[Sinthanai]

Please give 5g Software update to use Jio 5g in Samsung s20 fe 5g. Jio welcome offer not working. PLEASE provide 5g software update to all Samsung mobiles.

[Suresh248]

Please give 5g Software update to use Jio 5g in Samsung s20 5g. Jio welcome offer not working. PLEASE provide 5g software update to all Samsung mobiles.

[JS20]

Aap ke area me nhi aaaya hoga 5g ?
Kuki samsung s20 fe 5g me jio 5g bhot mast chal rha he

[arnab_dt]

is your device purchased from any other country ?

if yes, you'll receive 5g system update as per that countrie's update schedule

[Sinthanai]

I am purchased in India

[cs-member11]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for the inconvenience you are facing. We understand your concern and will help you resolve this. Kindly follow the below steps to resolve your issue:

Check device network mode settings
Please follow the below steps.

Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on network mode SIM1 or SIM2.
Step5: Select network mode.

Note: We recommend to set device network mode as LTE/3G/2G or 5g (auto connect) mode.

Check network operator settings
Kindly set device network operator as "Automatically".

Please follow the below steps.

Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on Network operators.
Step5: Select automatically.
Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.
Step6: Tap on OK.
Step7: Registered on network.

In case the issue still occurs. Please try to contact your service provider. The issue might be resolved by your service provider.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Sinthanai]

Thank you 👍