Original topic:

5G signals not receiving

(Topic created on: 05-19-2020 04:34 PM)
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Johnva
Active Level 1
Options
Galaxy S
My new Galaxy S20 plus +5G smartphone not receiving any 5 G signal. My network provider says your phone is not compatible for 5 G. What is going on? 
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7 Comments
Ali200030
Active Level 6
Galaxy S
They are waiting for 5G software update from Samsung
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Johnva
Active Level 1
Galaxy S
Do you have any official information?
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jijojoseph1
Active Level 7
Galaxy S
which network
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Johnva
Active Level 1
Galaxy S
Ooredoo Qatar
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Samsung_specialist
Community Manager
Options
Galaxy S

Hey,

It depends on the provider, can you share with us your current location?

Thank you

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Johnva
Active Level 1
Galaxy S
Qatar , using ooredoo network
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McFersson
Active Level 3
Galaxy S
Batelco in Bahrain
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