As per your query, kindly follow the easy troubleshooting steps which might help to solve the issue.
Note: kindly contact your network service provider once to make sure there is no issue from their end.
Check device network in open area Check device network mode settings Please follow the steps: Navigate to apps screen and tap on Settings>> Tap on Connections>> Tap on Mobile networks>> Tap on network mode SIM1 or SIM2>> Select network mode Note: We recommend to set device network mode as 5G/LTE/3G/2G (auto connect) mode.
Check network operator settings Kindly set device network operator as "Automatically". Please follow the steps: Navigate to apps screen and tap on Settings>> Tap on Connections>> Tap on Mobile networks>> Tap on Network operators>> Select automatically>> Note: We recommend to set device network operators as automatically. Tap on OK>>Registered on network.
Check SIM cards Kindly do check same SIM card in another phone or another SIM card in same phone to verify the issue.
In case the issue still occurs, kindly contact the respective country helpline they will provide you with the exact information regarding this. Here are the details: https://www.samsung.com/p
The specifications of the device may vary depending on its hardware and software the delivery time of updates may vary depending on the regions and models.
