200mp ruined after update

[Ma_lvx]

i just recently updated good lock to the latest update from the galaxy store and when i went to my camera app i opened the 200mp and when i moved the exposure slider, it doesnt change and all of a sudden its continuously dark and doesnt get changed to normal, the 50mp and 12mp were just fine, until i cleared data and it was fine again and i was adjusting the resetted settings back to what i was having until it came back, then i started testing which option was the cause of this and began toggling on and off settings in camera assistant until i reached to the adaptive pixels in high resolution settings, when its on its fine but when i turn it off the problems back again, and before i had adaptive pixel off for days and it was fine as my pictures looked worse with it on, this is on an s24 ultra so i need help with this because the optimization for the camera is so bad even though the camera has so much potential as a hardware.

[MUSHARAFBASHEER]

200mp fire performance camera....🔥

[mohola57]

What are you talking about now pro

[mohola57]

There will be so much fire 🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥like 200mp

[Ma_lvx]

what are you saying I'm not complimenting the camera it's an issue

[Samsung_specialist]

We're sorry to hear about your experience.

To assist you further, follow these steps:
1. Settings > Software update > Download and install > Download > Install now.
2. Go to the Settings => select Device Care =>Optimize now.
3. Force restart by pressing “volume down key + power” button until the device reboot. After reboot below action.
4. Settings – Apps - One UI Home – Storage - Clear data.
5. Open the ""Camera app"" and tap the ""Settings"" icon. Swipe to and tap ""Reset settings"". Tap the ""Reset"" button.
6. Go to setting => apps => Camera app => storage => clear cache.
7. Run a diagnosis test via Member app :
Download Samsung member app from Galaxy store then open the app => diagnosis => Phone diagnosis.

If the issue persists, please visit a service center for further assistance. You can locate your nearest service center using the link below: https://www.samsung.com/ae/support/service-center/.

[Ma_lvx]

none of these worked

[Samsung_specialist]

Thank you for contacting us. In case the issue is not solved by the troubleshooting steps you will need to visit the nearest service center to you. You may find the closest service center, along with its address and operating hours, using the link below:
https://www.samsung.com/ae/support/service-center/

We apologize for any delay and appreciate your understanding.