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Original topic:

سامسنگ پاکستان کے کسٹمرز کی اوقات HOW SAMSUNG VALUES PAKISTANI CUSTOMERS

(Topic created on: 12-08-2023 10:01 PM)
116 Views
HasanAskari
Expert Level 1
Options
Galaxy S
Pakistanis are treated as a low profile customers. Even most of African countries & Afghanistan has more value than us.

Samsung has no or very poor customer care services here in Pakistan.

There is no time-line for UI updates in Pakistan. Samsung has no information about it nor they bother. 

Parts specially of new models are not available. 
One of my friends broke his S23 ultra screen. Samsung asked him to pay and wait for 15 days as it was not available.

In 2021 Samsung has removed all its premium and paid content from galaxy store for Pakistan and 5 other small and poor countries. 


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8 Comments
Shakernaveed
Active Level 5
Galaxy S
بھکاریوں کی جو اوقات ہے اسی کے حساب یہ رویہ رکھتے ہیں جب ہمارے بڑوں کی کوئی اوقات نہیں ہے تو ہماری کیا ہوگی
AftabAshraf
Active Level 7
Galaxy S
Agreed
Zaidi5
Active Level 3
Galaxy S
Exactly no response by samsung Pakistan any further issues in this devices.
GalleryCamera
Active Level 4
Galaxy S
Shdieheeieheohfgdiehdidhieehdidhduhdui
0 Likes
HasanAskari
Expert Level 1
Galaxy S
WoW, which language is this ?
0 Likes
GalleryCamera
Active Level 4
Galaxy S
SamsungsaysitwillnolyremovepaidThecountrieswhe
0 Likes
MZYR
Active Level 8
Galaxy S
Your are right, these are true facts you have shared.
mehran960
Active Level 6
Galaxy S
Samsung has no customer care
Chinese brands are so much good in customer care
Looks like we have to contact international samsung rather than regional management.