Harishkv
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05-05-2018 01:36 PM (Last edited 03-14-2019 06:48 PM ) in
Galaxy On
when i click on details it's not showing up
but when i click on later its working & storage option is also not working nothing happens when i click optimize too that's a serious bug from smart manager
solve this via fota update
but when i click on later its working & storage option is also not working nothing happens when i click optimize too that's a serious bug from smart manager
solve this via fota update
2 Comments
admin_
Expert Level 5
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05-07-2018 11:28 AM in
Galaxy On
Thank you for reaching out to the Samsung community! We would like to inform you kindly follow the steps below to resolve your concern:-
- Navigate to apps >> Settings >> Application >> Application manager >> More >> Reset app preferences.
- Navigate to apps >> Settings >> Application >> Application manager >> Smart manager >> Storage >>Clear cache and force stop.
- Please run your device in safe mode.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
- Navigate to apps >> Settings >> Application >> Application manager >> More >> Reset app preferences.
- Navigate to apps >> Settings >> Application >> Application manager >> Smart manager >> Storage >>Clear cache and force stop.
- Please run your device in safe mode.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
Harishkv
Active Level 3
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05-07-2018 11:11 PM (Last edited 03-13-2019 08:22 PM ) in
Galaxy On
still not working 
