Shri2754
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10-06-2018 09:15 PM in
Galaxy On
After oreo update my device galaxy on next charging speed very slow,takes 4.5-5 hours for full charge.
3 Comments
jainal
Active Level 5
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10-06-2018 10:47 PM in
Galaxy On
same problem my device. (on nxt)
sunilDsk
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10-07-2018 08:10 AM in
Galaxy On
my also using Samsung Galaxy on nxt there is no problem my phone charging normal time 2h
admin_
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10-11-2018 03:19 PM in
Galaxy On
Thank you for being a part of Samsung community. We apologize for the inconvenience you are facing in the device after the update. We would like to suggest you kindly follow the below mention steps to overcome the Issue:
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.
Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.
Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/