On Nxt will not receive Major update anymore. For battery problem, check your battery health using Get Help section in Members app or visit nearby Samsung service centre.
As per your query regarding the pie update in your device. As of now, we do not have any confirmation regarding the update launch date. Any update regarding this will be notified in the Samsung Members app under the notice section. Please perform the following steps to resolve the charging issue: 1- Charge the device with the original charger. 2- Follow standard battery charging procedure (charge a fully discharged the battery in Switch-off mode up to 150 minutes). 3- Perform Interactive checks through the Samsung Members app (Samsung Members> Get Help> Interactive checks->charger/USB). For further assistance, register your concern in Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).
