raju15
Active Level 3
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Galaxy On
today i was listening music with the earphones suddenly the song was stuck and i saw that the ph is not working. neither power key nor fingerprint nothing worked. ph was blank and the led night was blinking just like when i switch on the phone(blue light). then i press volume down and power key after i was able to restart it.. its working well right now. i think that is boot loop(google it). my question is in future this will happen again? how can i solve this problem?
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3 Comments
Sagar_Darji
Active Level 5
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Galaxy On
servce centre software issue
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raju15
Active Level 3
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Galaxy On
but its working well right now!
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admin_
Expert Level 5
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Galaxy On
Thank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
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