raju15
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07-11-2017 05:11 PM in
Galaxy On
today i was listening music with the earphones suddenly the song was stuck and i saw that the ph is not working. neither power key nor fingerprint nothing worked. ph was blank and the led night was blinking just like when i switch on the phone(blue light). then i press volume down and power key after i was able to restart it.. its working well right now. i think that is boot loop(google it). my question is in future this will happen again? how can i solve this problem?
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Sagar_Darji
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07-11-2017 06:09 PM in
Galaxy On
servce centre software issue
raju15
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07-11-2017 06:14 PM in
Galaxy On
but its working well right now!
admin_
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07-12-2017 11:42 AM in
Galaxy On
Thank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).