Thank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
well i don't think that any video can be post for low volume and ringer ..had this been any other thing which gives the error on the screen or any sort of pop appears then i would have made the video ..if u give me an idea what video u r looking for is to be made on the complaint of low call and ringer volume ??? ..I would rather suggest samsung to check with their recent software updste and they will find the bug and i further request them to go with the customer voice and come up with another uodate in order to fix the bug kindly provide the solution asap