Original topic:

my samsung galaxy on nxt is not copying from device storage to usb drive via OTG

(Topic created on: 09-04-2018 03:49 PM)
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parashuram9999
Active Level 1
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Galaxy On
my samsung galaxy on nxt is not copying from device storage to usb drive via OTG pls fix my problem
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2 Comments
SandeepDdn
Active Level 9
Galaxy On
grant permission first
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admin_
Expert Level 5
Galaxy On
We do apologize for the inconvenience caused. We would like to inform you to follow the steps below to resolve your concern:

- Please check connecting other PEN drive in your device via OTG.
- Please run your device in safe mode.
- Kindly go to settings >> General management >> Reset >> Reset settings.

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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