BhushanHD
Active Level 5
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Galaxy On
Latest update for On series with May 2017 Security Patch constantly causing network issues ...
report to Samsung if you have same problem as in screenshot.8f08a925-b485-4365-b1aa-cbecfa21c5af.jpg
9 Comments
Abhisheksingh
Active Level 6
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Galaxy On
same problem happening in my galaxy j7 prime after may security patch update.
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Nishitkohli
Expert Level 3
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Galaxy On
no problem with my on5
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BhushanHD
Active Level 5
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Galaxy On
ok Good
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MohamedRezeem
Active Level 7
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Galaxy On
We appreciate your inestimable suggestion. We have noted down your valuable feedback and we will surely share this with our relevant department, any update in this regards will be convey to you via various means of communication.
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admin_
Expert Level 5
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Galaxy On
Thank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
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Nipun
Active Level 3
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Galaxy On
Samsung is worst in support... I have raised this issue... and even though they are not accepting their fault... they suggest me:
1. Set network frequencyon auto mode.
2. Select network manually.
3. Resent app preference.
4. Interchange SIM 1 and SIM 2
5. Boot in safe mode
6. Format your mobile
7. If anything not worked then go to service centre( so that they can make some scratch and dimple on your phone )
Don't expect anything support from them... They are not going to fix it by new update...
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BhushanHD
Active Level 5
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Galaxy On
But they gave me other response for my above error report ...

They said we are apologise for inconvenience caused by us we'll update our systems and will give update for that .
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Nipun
Active Level 3
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Galaxy On
Ohh.. Thats nice... I will send this from my side also
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ewr
Active Level 3
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Galaxy On
me 2 facing same issue
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