MohanlalChoudhary
Active Level 1
Options
Galaxy On
one more issue I facing.
when I on data connection after an hour there is no internet. For that I off data & on again then data is neither upload nor download also symbol of these on top neither seen. I also restart phone but no result. when I Power off the phone then internet has start. past few days I am facing this issue. I have to power off all time not have to restart. please help on this.
7 Comments
lafangaboy
Active Level 4
Options
Galaxy On
Hii What Is Your Device Model ??
MohanlalChoudhary
Active Level 1
Options
Galaxy On
on 5 pro
lafangaboy
Active Level 4
Options
Galaxy On
Maybe This Is Your Network Operator Issue . Have You Facing Same Issue While Putting Differnt Sim ??
MohanlalChoudhary
Active Level 1
Options
Galaxy On
no after update I facing this issue
MohanlalChoudhary
Active Level 1
Options
Galaxy On
and also device is lagging too much
lafangaboy
Active Level 4
Options
Galaxy On
Then Simply Go To Your Nearest Samsung Care.
admin_
Expert Level 5
Options
Galaxy On
Thanks for being with Samsung and for sharing your concern. We would like to suggest you kindly follow the below mention steps to overcome the Issue;

- Check by using any other Sim card.
- Ensure that network frequency of your device should be selected on Auto-mode.
- Menu > Settings > Connections > More Networks > Mobile Networks > Network Mode > Select auto mode (GSM/WCDMA/LTE).
- Search for the Network Manually as follows:
Menu > Settings > Connections > More Networks > Mobile Networks > Network Operators > Select Manual Search.
- Kindly go to settings >> General management >> Reset >> Reset network settings.

For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
Be sure to hit ♡ when you find an answer that works for you.