kiraniam
Active Level 1
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03-10-2018 02:10 PM in
Galaxy On
2 Comments
admin_
Expert Level 5
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03-10-2018 05:25 PM in
Galaxy On
Thank you for Joining Samsung community. We would recommend you to follow some troubleshooting steps in order to further isolate what you may be experiencing in your device. Find the troubleshooting steps on the provided link http://www.samsung.com/in/support/skp/faq/1101689. Please let us know what steps you have taken and if you have noticed any changes or improvements as this will help the Community to provide you further troubleshooting steps without repeating any procedure which you may have already followed. Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
harriya
Active Level 7
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05-31-2018 03:44 PM in
Galaxy On
Solution1:-uninstall (clear data first,then uninstall)and force stop(clear cache first then force stop) unused and unusual apps, clear caches, clear RAM, optimizing battery by putting apps sleep, force stop or disable unused useless preloaded apps...samsung apps,Microsoft apps and Google apps like chrome as it consumes more Ram and background data which results in heavy battery drain,,instead use browser, browser will take less Ram..(eg..via browser under 500KB)..clear or delete useless folder or duplicate folder in file manager... don't install apps from other stores and sites, it will cause your phone damage ..if you install these apps then uninstall it.....Solution2:- change your data cable(good quality wire) .....do all these things atleast once a day for best results....apne phone ko update maat karo jab aapka phone thik chal raha h to... update karne se phele 1 mahina ruko or dekho logo ke reviews update ke bare me agar thik hai to.... phir update karo...nonstop phone use karne se bhi problem aati hai isliye phone ko 2..3 din minimum use karo....