Original topic:

WiFi and Bluetooth are not friends.

(Topic created on: 09-26-2017 11:06 PM)
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rahulminocha
Beginner Level 2
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Galaxy On
Hi Guys, I am facing this peculiar issue wherein the device's internet is not accessible via WiFi (Limited connectivity) when the Bluetooth is switched on. Sometimes it works at a very low speed and disconnects intermittently. There seems to be some interference. This is annoying and doesn't let me browse and use a Bluetooth device simultaneously. Not sure if anybody else noticed it. Any pointers , any solutions? Help me buddy.
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7 Comments
rahulminocha
Beginner Level 2
Galaxy On
Model: Samsung On8
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rahulminocha
Beginner Level 2
Galaxy On
this is what happensdb91d025-dc11-423d-88e7-4920ded0e71c.jpg
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adiyash
Active Level 5
Galaxy On
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preeti1
Active Level 4
Galaxy On
Contact samsung customer care or nearest service centre ..... I think its your handset problem.
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rahulminocha
Beginner Level 2
Galaxy On
Well, I thought so untill i checked the same on my wife's phone (same model) and also on some threads here. So, I don't think its specific to my device. I think this is happening after Noughat update...
Thanks....
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admin_
Expert Level 5
Galaxy On

Thank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
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vineee121
Active Level 2
Galaxy On
https://youtu.be/qGAltMaBkis
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