Original topic:

Wi-Fi stop

(Topic created on: 09-06-2018 04:36 PM)
117 Views
maxon
Beginner Level 2
Options
Galaxy On
good evening to all,
from yesterday in on max suddenly Wi-Fi and Bluetooth stop working . it is not detecting any Wi-Fi and Bluetooth signals.
please guide me regarding this issue.
thanks
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3 Comments
Galaxy On
jyada charge ke Karan WiFi jal🔥 to nahi gaya🤔
call 1800 40 SAMSUNG
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admin_
Expert Level 5
Galaxy On
We do apologize for the inconvenience caused. We would like to inform you to follow the steps below to resolve your concern:

- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.
- If still issue persists, the relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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himardiburman
Active Level 6
Galaxy On
nice
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