Original topic:

WhatsApp Status Error

(Topic created on: 06-18-2018 11:08 AM)
342 Views
amAzhy
Active Level 6
Options
Galaxy On
when i use samsung's device maintenance this app is deleting all the status of whatsapp. samsung u will never provide new features in our mobiles at least don't give us bugs.
iam getting this prblm aftr the update of the device maintenance app.f05ffc1f-0c05-4081-b4bd-941f222f3ca6.jpg
0 Likes
8 Comments
Galaxy On
I think u deleted a whatsapp folder in storage
0 Likes
amAzhy
Active Level 6
Galaxy On
no bro i do not deleted any folder from storage
0 Likes
amAzhy
Active Level 6
Galaxy On
i checked this before and after optimising my phone from device maintenance app
0 Likes
Rajatbisoe
Active Level 6
Galaxy On
uninstall the latest update for device maintainace then wait for a day when ur friends upadted their status again
0 Likes
amAzhy
Active Level 6
Galaxy On
ok I'll try this😊
0 Likes
someshmohakud
Active Level 7
Galaxy On
its happen with me also
0 Likes
141Aadil
Active Level 3
Galaxy On
it basically happens when ur SD card storage is almost full. So freeup somespace at least 1gb of ur SD card and then unmount it...After all mount it again...
Hope it will workout....According to my experience.
0 Likes
admin_
Expert Level 5
Galaxy On
Thank you for being with Samsung and sharing the concern. We would request you to provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports) so that your concern can be resolved soon. Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
0 Likes