Original topic:

Tata Docomo 4G LTE

(Topic created on: 06-13-2017 12:35 PM)
73 Views
Corby
Active Level 9
Options
Galaxy On
Got Your Attention.
Samsung, since my recent update in my On8
I am facing network problem
I have to on / off flight mode to get network.
Listen, if my phone gets damaged due to this, then I will need replacement for my phone...so either provide bug fixes or keep my new phone ready.
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kuch zyada ho gya kya ? 😛
8 Comments
Diabolical
Active Level 7
Galaxy On
😂 Wow!
liked your way of getting attention
vishnuon5pro
Active Level 4
Galaxy On
I am aslo facing the same issue with my on 5 pro
Nipun
Active Level 4
Galaxy On
Samsung is worst in support... I have raised this issue... and even though they are not accepting their fault... they suggest me:
1. Set network frequencyon auto mode.
2. Select network manually.
3. Resent app preference.
4. Interchange SIM 1 and SIM 2
5. Boot in safe mode
6. Format your mobile
7. If anything not worked then go to service centre( so that they can make some scratch and dimple on your phone )
Don't expect anything support from them... They are not going to fix it by new update...
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saurav
Active Level 6
Galaxy On
bro i am also facing network issue on my j7
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admin_
Expert Level 5
Galaxy On
Thanks for being with Samsung and for sharing your.
Let me recommend some steps to further isolate and determine what you are experiencing. Please be aware that device speeds may vary based on multiple outside factors. We would like to suggest you kindly follow the below mention steps to overcome the Issue:-
1) Ensure that network frequency of your device should be selected on Auto-mode.
Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).
2) Search for the Network Manually as follows:
Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.
3) You may check by exchanging the SIM in SIM slots.
4) Insert different SIM card in your mobile and check if the issue is resolved or not.
If still issue persists then we would suggest you to once contact with your service provider.
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ewr
Active Level 3
Galaxy On
provide a new update with the issue solved
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Sagar_Darji
Active Level 5
Galaxy On
update already provided.. n issue is solved.
Arvindm
Active Level 4
Galaxy On
but now on8 mobile does not get proper 4g speed
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