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Galaxy On7 Prime hasn't received any updates since the Oreo update in September. Not even security patches.

Any other models with the same issue?
4 Comments
Jetu
Active Level 4
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Galaxy On
j7 prime 2 same issue because they are same model.
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ALIVEnAWESOME
Active Level 8
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Hi guys,
Please support and share this issue if you find it a genuine issue with all samsung users. Your support can make this implemented by samsung developers faster. Samsung admin has also responded now by the support from all of you. More support needed. Please help to make this happen. It is for all of us. Thank you....
https://community.samsungmembers.com/en_IN?projectId=0&meta=#/post?postId=405973
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admin_
Expert Level 5
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Thank you for reaching out to the Samsung community! We do apologize for the inconvenience caused to you due to delay in the release of security patch for your device. We would be unable to speculate on updates released, as updates are created by Google and released to manufacturers to ensure compatibility. To check for updates on your device, you can go to settings and tap software update. Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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rajanidubey
Active Level 6
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Great post
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