Samsung M21 restarting issue

[Veins]

I am having Samsung M21 and it's restarting in every 3-4 minutes and it's not in warranty.

Any suggestions please

[Bliss-entity]

If it is restarting automatically and stucking between samsung logo

It's motherboard is damaged.

My m21 also has this problem and I changed the motherboard under replacement for free

Google this issue you will find
Many users had this problem.
This is the big issue
And
Samsung has betrayed it's budget customers

Many Galaxy m30s owner's devices became dead because this issue and they also had completed their warranty.

You will have to pay Rs 7000 for motherboard

EDIT :- YOU CAN GO TO 3rd PARTY REPAIR SHOPS, THEY MAY CHANGE THE IC WHICH WILL RESOLVE THE ISSUE IN 2k.

You should give it a try

[Veins]

Is there no other solution apart from changing the motherboard as the warranty is gone for the phone?

[Bliss-entity]

Yes brother
It's sad that your smartphone is out of warranty
Now you will have to pay 7k for 1 year old smartphone 😞

My phone also got this problem after 6 months and luckily I changed the motherboard under warranty.

It used to restart automatically and stuck between samsung logo for 2 hours!

Yes brother
You have to change the motherboard for 7k in service center or straight upgrade the device... 😞

May your issue gets solved

You can ask more doubts freeely.

Also please read my name 🙂

[Sarwes]

 Now I have restart issue in samsung m21 mobile.  I cant tolerate this. I contacted customer support. they told me to create job sheet with a nearby service center and sent the job sheet for a discount of 6k. I also uploaded a job sheet and changed the motherboard. Now customer support is completely disagreeing with discounts because of completed process of motherboard. Now I need to pay 6k of my own money  usage for 1.6 years. I planned to use this m21 for 4 years.  I never thought this worst happen with samsung

[Bliss-entity]

You can go to 3rd party mobile repair shops, maybe they can change IC which will resolve issue in 2k.

Stupid samsung devices.

[UJJWAL_KASHYAP]

I am also facing same problem in my M21😭..... i will never purchase samsung phones...

[Veins]

How the **bleep** every m21 is facing this issue

[Chanakya_Reddy]

Many users reported about this issue here.
For some users, it got fixed after factory reset.
For some users, it was fixed after Flashing new firmware.
For some users, it fixed after changing motherboard.
For some users it was fixed after next software update.
For some users, it is not fixed even after following the above tips.
But noone knows the exact solution for this issue.

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/ 

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support