Abhikusaw
Beginner Level 2
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Galaxy On

image

Any one help me, the Lock screen application has crashed many times. After swithoff the phones the resloved but few minute later the same has starting. I have using the phone without any security password or pin. I think some bug in this app. 
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2 Comments
sreevijay
Active Level 9
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Galaxy On
Clear cache and data of lock screen
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cs-member13
Expert Level 1
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Galaxy On

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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