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02-28-2021 10:48 AM in
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02-28-2021 10:01 PM in
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03-04-2021 09:40 PM in
Galaxy OnDear Samsung Member,
Greetings from Samsung Customer Support!
To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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03-09-2021 09:45 PM in
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04-03-2021 09:33 PM in
Galaxy OnHi Iam also facing the same issue, even not using heavy usage. From full charge 100% is maximum time to drain in 9-10 hrs.
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04-10-2021 03:00 PM in
Galaxy Onm30s - 3% used
F62 - 4% used
Note: I put in optimised mode and cleared all apps in recent before I check.
Is it really 7000 mAh.
Current battery level is 31% from full charge. 18 hours 13 min. It will not complete 24 hours.
Very very disappointed.
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04-10-2021 03:32 PM in
Galaxy On1. DISABLE ALL THE JUNK APPS.
2. ENABLE ADAPTIVE BATTERY SAVING SETTINGS AND AUTOMATIC POWER SAVING MODES
3. IT WILL BE BETTER IF YOU COMPLETELY SET THE DARK THEME RATHER THAN USING IT IN AUTOMATIC MODE.
4. DON'T OVERCHARGE THE BATTERY.
5. USE THE PHONE WITH AUTOMATIC BRIGHTNESS
I also have observed that with time the battery gets adjusted little bit.
Also, I have disable fast charging and use normal charging.
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04-10-2021 04:01 PM in
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04-10-2021 09:07 PM in
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04-10-2021 03:35 PM in
Galaxy OnAfter 100% and unplug the charger and let the phone rest for 1 hour.
Then use the phone.
Also observe if the phone is getting heated or not during use.
And if nothing seems okay I would suggest you to take the phone to service Centre.
I think SAMSUNG M51 has lot better hardware and software optimization than F62.
But yeah the F62 firmware is updated. You won't get apps like Samsung Pass or Samsung Pay in the M series yet.
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04-30-2021 04:04 AM in
Galaxy On