Sulobh
Beginner Level 2
Options
Galaxy On
Me and my friend bought 2 galaxy f41 mobiles on 30th October 2020. Everything is ok, except for the fact that the call quality is like 2g or 3g phones and no HD call quality is seen in both the mobiles . All settings options are tried as guided by samsung customers care but the problem still persist. Kindly advice if there is  a solution for this problem. 
2 Comments
ViRAL3019
Active Level 1
Options
Galaxy On
make sure that VOLTE is on it makes your call quality better

Screenshot_20201204-234802_Call settings_1080.jpg

0 Likes
cs-member13
Expert Level 1
Options
Galaxy On

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

We would like to inform you that as you have tried all the steps, we request you kindly visit the service center as your device needs physical inspection. To check for the nearest Samsung service center kindly click on the link: https://www.samsung.com/in/support/service-center/


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes