1. Turn off your device Connect your device to the PC or Type C earphones or Smart TV or DTH set top box, via USB cable
2. Wait until the message that the device is being charged appears. (This is important)
3. Press and hold the volume up and power buttons, hold them until the device turns on.
4. Recovery menu should appear from there select "Wipe cache partition" (you can navigate using volume up/down buttons and confirm with a power button).
