sahani
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04-20-2018 08:52 PM in
Galaxy On
4 Comments
shubham425
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04-21-2018 12:11 AM in
Galaxy On
mere pass bhi on5 pro hai aapko battery drain ki problem nhi hoti hai kya
sahani
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04-21-2018 04:42 AM in
Galaxy On
nahi
khans10plus
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04-21-2018 12:14 AM in
Galaxy On
same here network prblm
admin_
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04-21-2018 12:05 PM in
Galaxy On
Thank you for being a part of Samsung community. We apologize for the issue you are facing in the device after the update. We would like to inform you kindly follow the steps below to resolve your concern:-
- Check by using any other SIM card.
- Ensure that network frequency of your device should be selected on Auto-mode.
- Menu > Settings > Connections > Mobile Networks > Network Mode > Select auto mode (GSM/WCDMA/LTE).
- Search for the Network Manually as follows:
Menu > Settings > Connections > Mobile Networks > Network Operators > Select Manual Search.
- Kindly go to settings >> General management >> Reset >> Reset network settings.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
- Check by using any other SIM card.
- Ensure that network frequency of your device should be selected on Auto-mode.
- Menu > Settings > Connections > Mobile Networks > Network Mode > Select auto mode (GSM/WCDMA/LTE).
- Search for the Network Manually as follows:
Menu > Settings > Connections > Mobile Networks > Network Operators > Select Manual Search.
- Kindly go to settings >> General management >> Reset >> Reset network settings.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/