Original topic:

My mobile time 5 mins slow

(Topic created on: 12-08-2017 07:52 PM)
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Amsaraj
Active Level 1
Options
Galaxy On
my mobile suddenly time shows 6 minutes slow so I was missing some appointments I did change some settings but it does not work can you rectify my issue I am using Samsung Galaxy on Max
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3 Comments
deb
Active Level 5
Galaxy On
because MediaTek helio p25 Lite chipset inside
yeshnani
Active Level 4
Galaxy On
cz f tht chip wht ll hapn do u think it as wrst chip? do u kw totally how it wrks?
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admin_
Expert Level 5
Galaxy On
Thanks for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps that is intended to resolve the issue :
1)Request you to keep atleast minimum 20% internal memory free in your device(Setting-->Device Maintenance-->Storage)
2)Also clear the RAM memory of your device(Setting-->Device Maintenance-->RAM-->Clean Now)
3)Kindly close the background running applications in the device(Tap the left side key & close the background running application) because too many applications running in background may also cause the device to hang.
4) Due to some 3rd party applications from Play Store or any other Unknown sources, device might also hang. So I will advice you to run the device in safe mode & if problem does not exist in Safe mode so uninstall the 3rd party application which may cause the device to hang(Uninstall it one by one)
5) If you are using memory card in your device so I will advice you to safetly remove it from your device.
6) Request you to don't use 3rd Party Accessories with the device (Like Charger, USB Cable etc)
7) Is Speed limiter(CPU speed) On or Off in Power saving mode.When Power saving mode stage is medium or maximum.If it is in medium or maximum stage kindly off the Speed limiter(CPU speed)(Setting-->Device maintenance-->Battery-->Power saving mode-->off the Speed limiter(CPU speed) in medium or maximum stage).
😎 Kindly create the data backup of your device via SMARTswitch mobile application or SMART switch pc suite & reset the device(Setting-->Genral Management-->Reset-->Factory data reset)
9) Kindly update (if available)your device software via FOTA,SMART switch or Smart Tool is intended to improve device's performance
Be sure to hit ♡ when you find an answer that works for you.
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