Original topic:

Issue in Phone

(Topic created on: 07-31-2020 08:34 PM)
144 Views
romanshu
Beginner Level 2
Options
Galaxy On
Hi Team,

My mobile phone samsung galaxy on max speaker is getting automatically on while calling but speaker button on screen is off and I have to turn it on then off to resolve this issue. Kindly note that I am facing said issue since last 3-4 days post updation of your software update of 112MB.

Kindly check and get this issue fixed on priority basis.

2 Comments
cs_member9
Active Level 7
Galaxy On

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check app cache:-
Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
romanshu
Beginner Level 2
Galaxy On
I had already done this but still facing issues. Kindly check and get this done on priority basis.
0 Likes