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11-21-2019 09:15 PM in
Galaxy OnSolved! Go to Solution.
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11-21-2019 09:20 PM in
Galaxy OnThen when you Get Calls on Jio your net will be There. I mean You can use net during calls, But When You get calls on Vodafone sim cards then You will not be able to use internet.
There is a reason behind it that Samsung On Next Does not supports LTE in Both Cards at same time. So Thatswhy.
I Hope You Got It.
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11-21-2019 10:46 PM in
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11-25-2019 03:53 PM in
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11-25-2019 03:54 PM in
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12-04-2019 06:28 PM in
Galaxy OnHi there,
We would like to inform you that the internet will work during calls if the networks are properly connected to 4G connection. Please note that device speed may vary based on multiple external factors.
Kindly follow the mentioned steps to resolve the issue in your device.
1) Ensure that network frequency of your device should be selected on Auto-mode.
Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).
2) Search for the Network Manually by the steps as mentioned:
Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.
3) Insert different SIM card in your mobile and check if the issue is resolved or not.
If still issue persists then we will suggest contacting your service provider.
Regards,
Team Samsung Members